This guide will take you through the steps of setting up your email address in Outlook.
Setting up your email manually
Step 1
Open Microsoft Outlook and click File on the menu.
Step 2
Under Account Information, click ADD ACCOUNT.
Step 3
Select MANUAL SETUP OR ADDITIONAL SERVER TYPES and click NEXT.
Step 4
Select POP OR IMAP and click NEXT.
Step 5
Enter the User Information, Server Information and Logon Information (See below). Select the account type: IMAP or POP3.
If you would like to retrieve your email with POP3, select the POP3 account type under Server Information and enter mail.biohost.co.za as the incoming mail server.
See below for the IMAP settings.
|
USER INFORMATION |
|
|
Your Name |
The name of your choice that will be displayed on outgoing emails |
|
Email Address |
The full email address you are setting up in Outlook |
|
SERVER INFORMATION |
|
|
Account type |
IMAP |
|
Incoming mail server |
mail.biohost.co.za |
|
Outgoing mail server |
mail.biohost.co.za |
|
LOGON INFORMATION |
|
|
Username |
Your full email address |
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Password |
The password that you assigned when setting up the email address |
|
Do not check “Require logon using Secure Password Authentication (SPA)” |
Step 6
Click MORE SETTINGS.
Step 7
Under the Outgoing Server tab, check the My outgoing server (SMTP) requires authentication box.
Select the menu item and use same settings as my incoming mail server. Click OK.
Step 8
SSL settings for IMAP:
Now switch to the Advanced tab. Select the data below for the Incoming and Outgoing mail servers.
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SERVER PORT NUMBERS |
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|
|
Incoming Mail Server (IMAP) |
993 |
Encrypted Connection Type: SSL/TLS |
|
Outgoing Mail Server (SMTP) |
465 |
Encrypted Connection Type: SSL/TLS |
SSL Settings for POP:
Switch to the Advanced tab. Check the box This server requires an encrypted connection (SSL). Then enter the settings for the incoming and outgoing mail servers.
Step 9
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SERVER PORT NUMBERS |
|
|
|
Incoming Mail Server (POP3) |
995 |
This server requires an encrypted connection (SSL) |
|
Outgoing Mail Server (SMTP) |
587 |
Encrypted Connection Type: TLS |
Click NEXT > FINISH.
Congratulations! You have now successfully set up your email address!
Please note: These settings will only work if your DNS (records and nameservers) are pointing correctly and have propagated.
If you are not sure whether your DNS (records and name servers) are pointing to those of Biohost, please contact our support team on 082 484 4905 or send us an email to [email protected].