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Your Shared Email Hosting Questions Answered

SHARED EMAIL HOSTING

What are the advantages of domain-based email boxes?

Nowadays, building brand trust and awareness is extremely important. But it is not an easy thing to do. However, it is much simpler with domain-based email hosting! Every letter that you send will display your domain name to potentials customers while encouraging them to check out your site. Surveys also show that users are more likely to choose companies that use professional email addresses!

How is email hosting different from web hosting?

Email Hosting services is almost like it’s web hosting counterpart but instead of hosting your emails and website, these packages are aimed exclusively at emails alone. This is mainly for businesses who wants the professionalism of branded emails but are not ready for a website yet.

Can I migrate my email contents from other platforms?

You surely can! Every plan will have an inbuilt email migration tool to help you transfer anything you need onto our platform. And in case you run into any trouble, or simply need assistance, our support team will be more than happy to help you out!

Can I Upgrade to a web hosting plan later?

Certainly, we allow you a great deal of flexibility. You can upgrade to a website hosting plan at any time. You may simply do it yourself or call us if you require assistance. For cancellations, you’ll need to provide us with a calendar month’s notice

How do I set up my email in Outlook?

Please refer to our how to guide in the knowledge base, choose your respected platform:
Outlook 2010/2016 for Windows
Outlook for Mac
Email for Android
Email for iPhone/iPad

How do I re-configure my emails after moving to Biohost?

Please refer to our how to guide in the knowledge base, choose your respected platform:
Outlook 2010/2016 for Windows

What are my email settings?

Regardless of which email application you are using, your settings will generally stay the same.

IMAP
Incoming Server: mail.biohost.co.za (SSL/TLS) Port: 993
Outgoing Server: mail.biohost.co.za (SSL/TLS) Port: 465

POP3
Incoming Server: mail.biohost.co.za (SSL/TLS) Port: 995
Outgoing Server: mail.biohost.co.za (SSL/TLS) Port: 587

Please note: These settings will only work if your DNS (records and nameservers) are pointing correctly and have propagated.

If you are not sure whether your DNS (records and name servers) are pointing to those of Biohost, please contact our support team on 082 484 4905 or send us an email to support@biohost.co.za.

What is email hosting?

Email hosting is a unique solution focused primarily on email servers. This service works independently from website hosting, hence your business will still operate at full scale even while you’re setting everything up.

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